Fluff up your tutu & dance away.....
Can we think about why she was confused in the 1st place. Black people have been in England since Shakespeare's time. Has she ever been out of the palace? And what is confusing about "I was born in the UK"? Why would you keep asking? I don't think she was confused at all, maybe she thought she was being funny. IDKSusan Hussey apologized to Ngozi Fulani in person. I am not sure how else she's supposed to show that she understood what she did was wrong.
It was a single incident (which involved repeated questions). She has, presumably, learned why it was unacceptable to interrogate someone like that, and will do better in the future.
Can we maybe have a single thread for the discussion of whether or not the BRF is racist?