The "evil" coach is actually a very good and supportive person. All the girls love her, the atmosphere in her group is cheerful friendly and supportive. All girls are friends, on the ice and off the ice. Eteri manages to eliminate "negativity of competition" between her students, and that's a lot. All think that Eteri "tough but fair", well.. except Pitkeev and the odd-ball Lip (with all her specifics)... and 2 people vs. 15+ people speaks for itself.
Eteri can not be a bad mentor if 2 of her top students, who are fighting for the SAME medal, are best friends, insist on sharing a room when travelling, and put all fan gifts into one pile to share....
https://www.youtube.com/watch?v=xuJXhempX30
The spontaneous fan fotos of her group also show positive atmosphere...
https://vk.com/album-97272391_218004048