Subscription Levels

[kwanfan1818]

Oh, duh .

Thank you so much, @Server Guy ! (And sorry to bother you.)

 

[Server Guy]

Oh, duh .

Thank you so much, @Server Guy ! (And sorry to bother you.)

No biggie, happy to help.

 

[AxelAnnie]

I received a message that my two year subscription was about to expire. I clicked on the link. The option available to me was "gift" which is fine...I know what that is. However It will not let me purchase it. Help, please.

 

[SHARPIE]

I received a message that my two year subscription was about to expire. I clicked on the link. The option available to me was "gift" which is fine...I know what that is. However It will not let me purchase it. Help, please.

Hi Annie, your sub isn’t actually due to expire for another 7 days. Only then will you see then option to purchase it for yourself.

If you wish to renew with no interruption by renewing it before the due date then send 70 USD via PayPal to [email protected] and I’ll extend the current one by two years. (Drop me a PM too).

 

[AxelAnnie]

Thanks.

 

[kittyjake5]

Hello. I receive an alert that my subscription will expire on 4/2. I tried to renew but when I
went into my account I could not. Do I have to wait for the actual expiration date to renew?
Thanks.

 

[SHARPIE]

You do have to wait til the actual expiry date. If you want to do so before and have no “interruption” PM me.

Thank you!

 

[dee342]

Hi, my current subscription is due to expire at the end of this month. Yesterday, I meant to extend it for 3 months but did not realize I had to extend the current subscription. Now the 3-month subscription is only valid to 2 months. Is there any way I can fix this? Thanks.

 

[SHARPIE]

Hi @dee342, sorry for the late reply as I’ve been at work. I have fixed it for you.

 

[dee342]

Thank you.

 

[Simone411]

Hi, @SHARPIE. I received the notice where my premium subscription will expire June 5th. I decided to purchase 6 months this time, and it's showing that it will expire December 1st. The purchase went through okay, but it's showing an Extend button. I don't know what that means so do I just leave it alone. I figure after June 5th, the 6 month premium will go into effect. At least I hope so.

 

[SHARPIE]

All sorted @Simone411.

 

[Simone411]

Thank you!

 

[Yazmeen]

Sorry for starting a new thread, but is a 2-year premium available for renewal, not just as a gift?

 

[Server Guy]

Sorry for starting a new thread, but is a 2-year premium available for renewal, not just as a gift?

Once it expires, you'll be able to renew it.

 

[mjb52]

I'm getting lots of ads suddenly, is that b/c the subscription that enabled me to see the kiss & cry has expired and now I'm down to whatever the lowest level is? I usually wait til the season starts to go for the higher level but if it will get rid of the ads I'll do it now!

 

[SHARPIE]

I'm getting lots of ads suddenly, is that b/c the subscription that enabled me to see the kiss & cry has expired and now I'm down to whatever the lowest level is? I usually wait til the season starts to go for the higher level but if it will get rid of the ads I'll do it now!

Hi, yes sorry your season pass expired.

 

[mjb52]

Hi, yes sorry your season pass expired.

Does Season Pass come with no ads or do I have to go up to the Premium level?

 

[SHARPIE]

Does Season Pass come with no ads or do I have to go up to the Premium level?

You won’t see ads with a Season Pass, no.

 

[Vash01]

I am seeing on my screen:
"FSUniverse would like your permission to enable push notifications"

What does this mean? Am I required to click on that?

 

[Sylvia]

I am seeing on my screen:
"FSUniverse would like your permission to enable push notifications"

https://www.fsuniverse.net/forum/threads/site-upgrade.105688/#post-5595559

 

[belladella]

I no longer have a Paypal account because of fraudulent charges made to it. How can I pay for membership with credit card or chec king account?

 

[SHARPIE]

Hi @belladella

You can use PayPal to pay by credit card without having to create an account.

 

[kwanette]

I received an email that my 2 yr subscription will expire in 7 days. I am trying to renew it, but there is nothing to click, May I renew it today or do I have to wait for it to expire? Thank you. I would like to renew before Skate America.

I also received this notification on the board..The only 2 yr premium that I see is "gift"..

kwanette, your account upgrade named Premium Access - 2 Year Subscription will expire in 7 days.
Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
You may extend or renew your account upgrades here.

 

[SHARPIE]

I received an email that my 2 yr subscription will expire in 7 days. I am trying to renew it, but there is nothing to click, May I renew it today or do I have to wait for it to expire? Thank you. I would like to renew before Skate America.

I also received this notification on the board..The only 2 yr premium that I see is "gift"..

kwanette, your account upgrade named Premium Access - 2 Year Subscription will expire in 7 days.
Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
You may extend or renew your account upgrades here.

You can’t renew a 2 year subscription until its actually expired. I‘m home on Wednesday if you want to PM me to do it before.

 

[kwanette]

You can’t renew a 2 year subscription until its actually expired. I‘m home on Wednesday if you want to PM me to do it before.

Thanks so much..I always think that I am doing something wrong.I have an appt on 15th, but I will be in touch.

 

[kwanette]

Thank you..

 

[AxelAnnie]

I am not able to get my subscription renewed. It hates me! Please help.

 

[SHARPIE]

Hi Annie, where is the problem happening? Here is the renewal link from this end?

https://www.fsuniverse.net/forum/account/upgrades

 

[Vash01]

When I checked my account upgrades it showed me different rates (higher).