One of the reasons I like Boston is they let you pick your ticket during the pre-sale without paying the Ticketmaster fee or anything. And during that time they are very helpful. They had calls with a lot of of us to help us pick our exact seats. Experience has been that the organizing committee and the people they get working with them at the beginning on tickets, sales and stuff do excellent customer service.
Once you get into the regular sale where the tickets are controlled by Ticketmaster, it gets more out of their control. I didn’t say Ticketmaster had good customer service but the people that run the event have good customer service. Unfortunately, at this point when you’re buying tickets, you are probably going to be dealing with Ticketmaster and they don’t do customer service.
But I have a feeling that Boston is at high risk of being hated. I’m not sure they’re going to be able to get that bag size changed. Concert venues, and sporting venues are getting stricter every day as America gets more dangerous and I just don’t see them being that keen to change it. Especially if they now given up having all those people to Scan bags, etc. The venues like not having big bags because it makes getting people in so much faster and it requires less staff on their side.
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Still no actual human reply to anything.
