I really don't like the sounds of their voices when they commentate. It just doesn't seem broadcast level.
Also, about not uttering Kwan's name, I thought the writer only meant she and Terry didn't say her name in the context of them talking about how Tara "crashed the party" and how it was supposed to be someone else's turn. If that's the case, then I think it's actually respectful they didn't mention Kwan's name since they were sort of painting her as some sort of preconceived anointed one.
I agree with this in terms of this article, but it's been fairly obvious that NBC has scrubbed any mention of Michelle Kwan from its skating coverage ever since Tara was hired.