NBC Sports Gold figure skating pass - feedback, troubleshooting, pros/cons, etc.

ross_hy

Well-Known Member
Messages
691
Has anyone else had issues with the NBC Sports mobile app? Every time I try to pull up a video, it clocks for a few seconds and then the app shuts down. I did check and my app is up to date.
 

Aceon6

Losing patience
Messages
18,455
I had that situation last week. Assuming your cable and Gold passwords are entered and correct, check that you’re properly connected to whatever network. I was out of the house, trying to use public WiFi, but hadn’t connected via browser first, which is what was required for the network I was trying to use. Another WiFi network blocked streaming apps and caused the shutdown behavior.
 

aftershocks

Well-Known Member
Messages
16,163
I have a lot of issues on my laptop with the videos on demand not opening properly on the first click. I have to go back to the main video on demand page and click again before some of these videos will initialize and open properly. I don't know if it's NBCSportsGold's unwieldy and difficult to use website or my laptop. It's not the browser.

The fact that NBC dropped so much content during Rostelecom Cup without organizing it properly for ease of finding and viewing videos on demand, is extremely annoying and inconveniencing. I'm glad for all the U.S. Sectionals content, but NBC should load it with better common sense. Obviously, they understand zip about figure skating events.

If they are going to show random victory ceremonies at some events and not at others, that's also definitely NOT the same content we had with IceNetwork. :( Sure the visuals are better for the most part on NBCSportsGold, but we don't get to see a lot that we saw on IN. For another instance, it would be hugely helpful to see highlight videos of the top performances. I know NBC sometimes posts a few gold medal performances on their main sports/figure skating/olympics page. But that's not the same as having highlight videos and general content better organized and more easily accessible on the NBCSportsGold page.
 

Simone411

May the odds be ever in your favor!
Messages
16,173
aftershocks said:
I have a lot of issues on my laptop with the videos on demand not opening properly on the first click. I have to go back to the main video on demand page and click again before some of these videos will initialize and open properly. I don't know if it's NBCSportsGold's unwieldy and difficult to use website or my laptop. It's not the browser.
Which browser are you using? I watch on my laptop using the Edge Browser with Windows 10. I've never experienced any problems that you mentioned using it. The videos on demand open and begin playing on the very first click. I don't know what brand laptop you have, but I have a Dell Inspiron 15R Special (7520). It works very well with streaming on any site I go to.
 

Aceon6

Losing patience
Messages
18,455
Sometimes, logging out, clearing cookies, then logging back in fixes problems. Look for cookies ending in NBCSports.com and delete them. Also, make sure your equipment has sufficient space for temporary files. If your storage is more than 80% full, you may have issues. Same for memory. And don’t even try to stream while your antivirus is updating or scanning.
 

my3sons

Member
Messages
31
I am trying to access NBCsports gold through my fire stick. I got the app installed and everything, but the only replays they are showing is Grand Prix final. I can see everything on the computer going back to last year. Thoughts?
 

Aceon6

Losing patience
Messages
18,455
Heads up. NBC seems to have changed their streaming app. I had to reactivate both NBCSports and my Gold subscription on my Fire sticks as well as my iPad. The layout on the Fire Stick is quite different as well, requiring a bit of navigation to get to the figure skating content. As noted above, the full list of replays still aren’t showing in the menus on the Fire app. All replays are available on the browser and iPad.

With the US Natls/Worlds double header coming up in just a few weeks, it might be advisable to check your setup and become familiar with the new navigation.
 
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misskarne

Handy Emergency Backup Mode
Messages
18,611
Does anyone know if NBC Sports Gold will offer a single-event pass for US Nationals? I'd like to watch on the high-quality stream (even if it means having to suffer Weir's commentary all through Jason) but I'm not forking out the equivalent of $70 AUD for one event.
 

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