For what it's worth:
- TSL info is not correct, as described. Avanta did not "tear up Karen's boots in front of her out of spite".
- Karen continued to communicate with Will@Avanta all through the Olympics, and after the "confrontation" in the media.
- At the Olympics she had 3 pairs of boots with her, each had an issue, and some of the pairs were "adjusted" by several 3rd parties.
- Karen called Avanta after she returned from Korea (after the twitter and facebook confrontations) and asked if Avanta can give her new pair of boots. Avanta asked her to bring in all her boots to see what they can do.
- Karen brought one pair of boots. Avanta proceeded to examine them, had to take off the sole to see the damage and to show Karen what the issues are, and to fix them.
- During that process, Karen's father and Will engaged in an argument, a serious one, at the end of which Karen's family left, saying "we have a boot offer" (from "H-brand"), the skates that were taken apart apparently did not get a chance to be put together.
- The next day after the confrontation @ Avanta, Karen went to LA, and got a pair of boots from Jackson, which she used for the next few weeks to practice on. Those Jackson boots also did not work, and Karen had problems. That's when she made a decision to pass on the Worlds.
(The confrontation between Avanta and Karen's father was unbelievably immature to even repeat. Same for a lot of internal/private email and twitter exchange between the 2 parties and related people.)