Yes, Riedells do have pointier toes than some other brands, but this very non-pointy toed person hasn't found them uncomfortable because of that. Having said that, as mentioned above, Jackson also do split widths and the toe box is those is definitely wider.
Jackson boots are formed on different lasts, depending on the model. Those specified as formed on the "Elite last" come stock in split width, with the heel one width narrower than the ball (e.g., C heel with a D ball). If you need more than one width differential (e.g., B heel with a D ball), and need no other changes, you can order semi-custom boots at an additional charge (but a lot less than full customs). Previously, the Elite last was used only on their high-end models, but they are in the process of revamping their line, and the Elite last is now used on some intermediate models as well (specified on the listings on the Jackson website). Jackson boots also tend to have a more rounded and higher toe box than other makes (such as Riedell). So if you want to have a snug heel without toe cramping, definitely consider Jacksons. I switched from Riedell to Jackson about 3 yrs ago; and I've been really glad I did, but results will depend on your particular feet.
Unfortunately, unless you really luck out, you're not likely to find a dealer that will actually have in stock what you want. It's just too expensive to maintain extensive inventory, given the number of manufacturers, models, and sizes (both length and width). Especially since manufacturers these days revamp their models a lot more frequently than previously. A dealer most likely will need to order a particular boot in your size (especially if it's a higher grade model). Depending on the dealer, you may need to pay a return fee if you don't like it, assuming you don't modify it. This gets tricky, because sometimes heat molding will correct any initial deficiencies in proper fit ... but if it doesn't work out, you probably may not be able to return it. Good luck! Finding the proper boot and blade can be a frustrating and expensive experience ... you don't know for sure until you get on the ice, and, for most skaters, there's no free test drive.
Back in the day, I got Riedell silver stars with a AAA width and AAAAA heel. They actually had some teenager's boots in that size that they were ready to ship to her and I tried them on and they were perfect, so that is what I ordered. It was called semi-custom then. I also got a padded tongue, like the ones I tried on.
It's best to go to a competent skate tech who handles Jackson. Ask coaches and other skaters for recommendations. If nothing in the shop fits, the tech will take measurements and tracings of your feet and send them to Jackson. Jackson will then make a recommendation on sizing (whether stock, semi-custom, or full custom is needed for your particular feet).
In that case, one option would be to email Jackson ([email protected]) and ask them for their instruction sheets for measurements and tracings. Note: You can't do the measurements and tracings on yourself; you skew the results badly. If there's not a skate tech nearby, is there at least a shoe fitter, preferably one who handles custom orders? There's some experience needed in taking the measurements and tracings properly. Good luck!
