overedge
Mayor of Carrot City
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Howard Levitt is a good lawyer, but he generally acts on the management side of labour disputes. I think he is not clearly describing the union's obligation toward Ghomeshi.
In the grievance, Ghomeshi would likely be alleging that the CBC did not follow due process in firing him, and/or did not have just cause for doing so. The union's job would be to decide whether there is enough evidence to prove whatever wrongdoing Ghomeshi is alleging before deciding whether to support him in pursuing the grievance - and once he files the grievance, it's the union's job to take it forward, not Ghomeshi's (although he would certainly be involved as the complainant in any investigation/hearing).
The union could decide not to pursue the grievance because they didn't think there was enough evidence to prove that Ghomeshi was treated unfairly by CBC management, or that the grievance wasn't winnable. Then Ghomeshi's complaint to the Canada Labour Relations Board would be about the union's process in making that decision, and whether it was fair (judged by whether it was arbitrary, discriminatory, or in bad faith, as Levitt mentions). The complaint wouldn't be about whether the union thinks Ghomeshi is "toxic" or about whether the union's principles go against what Ghomeshi did. It's about whether the union handled his grievance fairly.
FWIW, there are some of these types of cases ("duty of fair representation" complaints) where the union members have done some really bad or awful things that led to management disciplining them. But the union members have won the complaint against the union because the union didn't handle their grievance appropriately. Levitt is right, though, in that the success rate for duty of fair representation complaints is very low.