Recent content by SNG

Like I said previously, I've talked with the owners and the post will be removed. Further actions will be done privately.

The boot in the picture was a picture of an Avanta boot right? Please correct me if I'm wrong. So if I took a picture of my car and said #carproblems, it's just a car problem, right? The manufacturer of the car has nothing to do with it?

I totally agree that this situation could have been handled differently, I was not the one who posted it. I am working with them and I can only offer my suggestions. We did stand behind Karen for the past two years, but the #bootproblems and lies (using a third party to modify Avanta product)...

Avanta Rockerz soles are mounted to the boots in a special way. The third party must have tried to heat mold the boots, which would destroy the Rockerz soles, causing them to split. Avanta has a special way molding the skates at a certain temperature. The picture that was posted indeed look like...

I agree, I already talked with the owner and it's in the process of being removed.

Karen was supplied a new pair of Avanta boots every 3 months. For the Olympics, Karen was supplied Olympic boots + 2 backup pairs. Avanta spent countless of hours (Unpaid) with Karen, adjust the boots to her satisfaction. The Olympic boots had temporary screw mounts on. She was told to come back...

This is what happened: For 2 years Avanta has been fitting Karen Chen with the world’s most technologically advanced figure skating boots. Every pair of Avanta boots that were built were identical and tested by Karen satisfaction. The pictures of Karen’s Olympic boot posted shows a...