ETA: hopefully that stopped the posting stutter
Q: Why can't I read the competition threads?
A: Competition forums on the board are available to those with a Season Pass or a premium membership How to View Kiss & Cry
Icenetwork s.u.c.k.s Big Time. They are creating problems in my refund which I requested. They say they can't find my email address. Are they kidding? I have been getting emails from them. If they refuse to refund me, I am going to a consumer protection agency. This is unacceptable.
If need be, you can dispute the charge with your credit card provider.
IN never really responded correctly to my queries about the refund. I managed to call them during my work hours today and after a long process, finally talked to an Account Specialist. She said they have no record of my subscription from last week. When I gave her my order no. she said that they had a glitch last week and that's why my subscription did not go through. However, because of the glitch I received an email indicating the order no. and the subscription. That explains the log in/log out/log in infinite loop I was experiencing. I asked her why I was not informed of the incorrect email with the order no. and she had no answer to that.
I called my credit card Co. to verify that it did not get charged (it didn't). So at least I did not pay for it, but I am disappointed that I missed the entire SA, and spent numerous hours trying to fix the technical issue as well as trying to get help from IN. I am not likely to pay now. I am afraid that something else will go wrong this time, and I have experienced how difficult it is to get any kind of help from IN.
I'm using Firefox and it works
The video works ok, not great. But I now have a much tougher time finding links to US nationals and regionals results from IN.
They just don't make it easy for you
You have to use their calendar function in the Schedule & Results. Click on the little square and it lets you pick which month & year.
: At first, I was using the back key and swearing. :
Or you use my favorite method. Search in Google with site:icenetwork.com U.S. Nationals 2012 to get to the videos list
Results are still not well-handled in older events on IN. For the US events, do this (for international, use site:isuresults.com)
Search in Google with site:usfigureskating.org U.S. Nationals 2012 results
to get results.
Also there's a search feature on IceNetwork. It works really well.
Really regretting buying an IN subscription this year instead of TvTeka. Sucks waiting for things to be uploaded, dealing with technical issues, the weird IN site that can't get its cookies together and makes me log in a zillion times, etc. Won't make this mistake again