The situation with Gracie is different because she beat Cesario and Zawadzki by 5 points in PCS, and skated like a deer in the headlights. Granted, Zawadzki was a mess technically too, but Cesario skated very well and was actually committed to her program. If Max had popped all his jumps open and scored 83+ for PCS (5 points above Farris), I'm sure people would be similarly upset. But the situation is not the same. It would be one thing if Gracie had been totally channelling her inner princess/witch during the program and scored 2.5 points ahead of Cesario for PCS even with the pop-itis, but she wasn't committed to the program and got rewarded a 5 point PCS cushion anyways.