I used Silver Blades for my trip to the 2006 US Nationals. I had been to Nationals before (and after) on my own and I am an experienced traveler. Since I had never used a tour before, I called Claudyne and talked to her about it. She was very nice and chatty. I decided to use the tour but I got my plane tickets on my own; there may have been an option to buy through her but I don't remember. The hotel was nice and within walking distance of the arena. She had a reception set up the day I arrived in the hotel that had some appetizers and a visit from Inoue and Baldwin. They autographed pictures for us. Claudyne was at the reception and sat with us for the events; she was ever-present. She also set up a morning sight-seeing tour of St. Louis that I was going to pass up but I'm glad I didn't. I enjoyed the people I met on the tour. Some of us were new but there were a few "regulars" who seem to know each other. All in all, I thought it was an excellent experience.