When all else fails, ask FSU and usually the question gets answered, so here is my last ditch effort to get a document printed. Here is the scenario. I completed the Russian visa application on line, following all the instructions, including those for printing the completed application. I am supposed to convert it to pdf using Acrobat 7, which I did. Neither the original document nor the pdf file showed the last 1/3 page of the form. It printed only the first 2 pages. Also some of the questions had 'No' answers through a drop down menu. They appeared as blanks on the print out. I asked the visa company (Visa central) if this was normal, and they said no, the print out should look just like the form I see on the screen. I realize this is not complete information for anyone to give me advice on how to resolve this, but any ideas would be welcome. I am totally at a loss. If I cannot apply for the visa or the consulate (or the visa company) does not accept my application in its current form, I will not be able to go to Russia at all (I would be OK with it if my money was refunded, but I don't think it will be).