I know BBB is not a government organization, and I don't know how helpful it is when you need to find information on a certain company that you suspect is cheating you. I am in Arizona, and I am dealing with a firm in Florida. I have suspicions about them, so I went to the BBB FL site. I was hoping to do a search to see if there were complaints againt them, but I did not see a way to do a search. It sounded like (from the FAQs) a company has to be a member of the BBB for you to find information on them. If they are not a member, then it's no use. Am I correct in this assumption? What other ways are available to check on a company that you suspect is not being honest with you? Sorry, I cannot give specific details of the situation, for personal reasons. Any help/suggestions will be appreciated.