On the point of being chronically late, just want to say generally (not necessarily in this situation because I don't know the details or context), it can actually be a very big deal. When it's only a few minutes, there's not much you can really say, but over time, it can become a thorn in the side of those who make the effort to be on time - coworkers might wonder how the late person gets away with it, resent that nothing is being done about it, and eventually say so to management. It's also a problem if everyone else is at their desks and ready to work, but one person they need to speak to or get a response from is not. Even five minutes late is often more by the time the person hangs up their coat, fires up their computer, gets a coffee, stops in the washroom etc. And, I have to say that people who are chronically late often display a continuing pattern - late back from lunch, late to meetings, etc. It's unprofessional, it can get in the way of others' work, and the implication is that one is chipping away at company time, which annoys management and coworkers. The other thing is that chronic late people often have a distorted sense of time, or convince themselves it's not that bad - for example saying they are 10 minutes away when it's really 20, or thinking they were only 5 minutes late when it's really 15, counting arrival time as when they pulled into the parking lot or through the front door instead of when they were at their desk and actually starting to work. Even if one "makes up for it" by staying late or working through lunch or not taking smoke breaks like some others, that isn't necessarily enough - especially if other workers who are always on time also regularly work late or through their lunch hour. Unless there's a public policy on the matter, as I said, chronic lateness can create resentment over time of someone who is perceived to be "getting away" with something. Another one - and this sounds minor but you'd be surprised - is people who continually show up late with a Starbucks in their hand. To many - including management - that's a clear signal of where one's priorities are. I've seen it happen - nothing is said, but it sure is noticed, and when push comes to shove, it's a black mark against you. Again, not commenting on anyone in this thread because I don't know the full story - just a few general comments about lateness and why it's a very big deal for some people.