How to View The Kiss and Cry/Premier Members Section

Discussion in 'Board Business' started by SHARPIE, Dec 13, 2009.

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  1. jean123

    jean123 New Member

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    I paid for a Season's Pass on March 3, 2013 but I can't get into the
    Kiss and Cry section. I forwarded the paypal receipt to the fsuniverse
    webmaster, but I didn't get a reply. Thanks for your help.
    I don't know how to Private Message.
     
  2. Triple Axel

    Triple Axel New Member

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    HELP!! Prancer!!! How long does it take from payment to actually being able to use these forums?? I paid for the Premium membership, and when I went back to the main forum, the links were all blue and they worked! However, when I went to the K&C, it told me there were no posts in this forum, showed NO threads, although I could see heaps of other users browsing the forum!! Is my new membership broken, or do I have to be just a LITTLE bit more patient??
     
  3. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    Jean, I replied to you yesterday. I was away at the weekend.

    Triple Axel, PM me with the email address you used for paypal. Access should be immediate.
     
  4. figureit

    figureit Member

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    I'm in the same situation I paid when I renewed as well but cannot get in:(
     
  5. allezfred

    allezfred Hideous Admin Staff Member

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    I've enabled your account so you should be able to access Kiss&Cry now for the moment. Can you please PM SHARPIE with the e-mail address you used for Paypal so that she can confirm that she got your payment?
     
  6. lasaslav

    lasaslav New Member

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    For the life of me, I cannot figure out how to subscribe to this service! I've been a longtime member of the forum - and am trying to figure out the instructions - but am not able to find the User Control Panel, as mentioned above by allezfred. Can anybody help me today - would like to begin posting before the Men's LP later today! Thanks. :)
     
  7. genevieve

    genevieve drinky typo pbp, closet hugger Staff Member

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    scroll up to the very top of the page - pn the right hand side you'll see your user name. Click on it, and you'll be taken to your User CP
     
  8. Prancer

    Prancer The "specialness" that is Staff Member

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    Look up at the top right corner of this web page. See where it says Settings? Click on that word. When the new page comes up, look over on the far left and find the second box down that says My Subscriptions. Click on Subscriptions and voila! The subscription page.
     
    genevieve and (deleted member) like this.
  9. lasaslav

    lasaslav New Member

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    Thank you both so much for your quick responses! I've just found it.

    Many thanks! :)
     
  10. March_Hare

    March_Hare New Member

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    Hi -
    For some reason I can't read the Worlds (or any Kiss and Cry) forum this evening, although I had no trouble earlier. When I try to access it, I get the "There are no posts in this forum" message, indicating I'm not subscribed.

    I *think* I signed up for a Season Pass (as usual) so as far as I know I should be good through the weekend (?) I don't think the trouble is due to board traffic as there isn't a huge number of users on at the moment. Any help would be appreciated - thanks! :)
     
  11. Prancer

    Prancer The "specialness" that is Staff Member

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    Hi, March_Hare. Love the username.

    You signed up for a six-month premium subscription; it expired today.

    You should be able to check on this in your User CP. Go to Settings (upper left of screen), then in your User CP, look for Subscriptions on the right, near the middle.
     
  12. March_Hare

    March_Hare New Member

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    Hi Prancer - love that User name too. :)

    Well that would explain why I couldn't log in ... :duh: Thanks for the info. :)

    Off to sign up for 12 month premium access - because I can't imagine watching figure skating events anymore without FSU - the pbp .. the snarks .. the voids ... (or the info/entertainment it provides during the off-season either).

    Cheers! :)
     
    SHARPIE and (deleted member) like this.
  13. puglover

    puglover Active Member

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    Suddenly today I was prevented from viewing any of the private sections. I am assuming that I owe money on my subscription - I have not renewed it for awhile but I am not sure how to figure out when it expires. I am not sure how to go about fixing this. Thanks.
     
  14. Prancer

    Prancer The "specialness" that is Staff Member

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    You should--emphasis on should, as my screens are a little different and I can't test this--be able to check on this in your User CP. Go to Settings (upper left of screen), then in your User CP, look for Subscriptions on the right, near the middle.

    But if you can't see it, yes, your sub just expired.
     
  15. puglover

    puglover Active Member

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    How do I go about renewing my subscription?
     
  16. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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  17. jlai

    jlai Title-less

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    I can no longer access secret forums. I checked my subscription and it is still active. Help please? Thx
     
  18. Prancer

    Prancer The "specialness" that is Staff Member

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    It looks like you have both an active sub and an active season pass, which sometimes causes problems.

    Let me know if it's working now and I'll PM you about sorting everything out.
     
  19. jlai

    jlai Title-less

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    It is working now. many thanks!
     
  20. puglover

    puglover Active Member

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    Just had to say a big thanks to Prancer or whoever helped me resubscribe. All is well - thanks for making my day!
     
  21. AlbertaBoy

    AlbertaBoy New Member

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    I'm having difficulty renewing my subscription since they've changed the site. There is no Miscellaneous section under the settings bar anymore. Help please!
     
  22. MNC

    MNC Bringer of Ice Cream

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  23. VIETgrlTerifa

    VIETgrlTerifa Well-Known Member

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    How do we check when our subscriptions expire?
     
  24. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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  25. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    I'm locking this thread as it's old and the information in it is not relevant. Please post questions on the stickied thread.
     
  26. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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