How to View The Kiss and Cry/Premier Members Section

Discussion in 'Board Business' started by SHARPIE, Dec 13, 2009.

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  1. BaileyCatts

    BaileyCatts Well-Known Member

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    uhm .... I think I might have screwed up paying for my subscription. If you got two from me, I only meant to buy one! :eek:
  2. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    I just checked, only one has come through :)
  3. BaileyCatts

    BaileyCatts Well-Known Member

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    whew! thanks! :D
  4. lay'dback

    lay'dback New Member

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    Morning!
    As I cant access most forums I am guessing my subscription must have ended- do you send notifications or do we just find out when we are suddenly blocked?
    I have looked in CP as suggested in earlier posts but I cant see any reference to past subscriptions, expiry dates etc.
    Thanks
  5. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    You should have had an email notification, any problems PM me.
  6. Elysium

    Elysium New Member

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    It looks like that my subscription has ended, but I remember that I had a season pass that should last 2 years, could you please check my subscription status?
  7. gofigure

    gofigure Active Member

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    I cannot get on to any of the Premium pages - can someone please help. Thank you :)
  8. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    PMed you at facebook , was out last night and working today.
  9. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    It ran out 31st March this year, if you have further queries please PM me or forward details of any paypal payments to webmaster@fsuniverse.net
  10. Citlali

    Citlali Well-Known Member

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    Hi:)

    I can´t access the Kiss and Cry section... did I forget to subscribe? :confused::eek::wall:
  11. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    Looks like it did :( Message me if you think otherwise.
  12. Screenie

    Screenie Active Member

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    (deleted bc my problem is now fixed)
    Last edited: Jan 29, 2013
  13. emikawamura

    emikawamura New Member

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    Hi I renewed my Season Pass subscription on 2/28/13 via PayPal but still can't access the Kiss and Cry.
    Please fix the problem. Thank you.
  14. genevieve

    genevieve drinky typo pbp, closet hugger Staff Member

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    hi Emi - check your PMs
  15. jennysk8oboe

    jennysk8oboe New Member

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    I thought I renewed on March 1, 2013 but lately I have been unable to access the Kiss 'n Cry section. Please help! Many thanks.

    Jennysk8oboe
  16. jennysk8oboe

    jennysk8oboe New Member

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    I thought I renewed on March 1, 2013 via paypal but lately I have been unable to access the Kiss 'n Cry section. Please help! Many thanks.

    Jennysk8oboe
  17. Kathryn2001

    Kathryn2001 New Member

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    Sharpie,
    I renewed last year (I think) but I can'tget into Kiss 'n Cry currently although I've gotten into it a few months ago. Can you check to see if my subscription has expired (I have received no email). My email is no longer Yahoo, but gmail. Can you help me?
  18. samantha

    samantha New Member

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    Hi. I renewed my season pass on March 1, 2013 via paypal an I send a other payment September 12, 2013 but still can't access the Kiss 'n Cry section. Please help!
  19. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    Hi Samantha, can you PM me details of the email address you use for paypal? Thanks!
  20. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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  21. jean123

    jean123 New Member

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    I paid for a Season's Pass on March 3, 2013 but I can't get into the
    Kiss and Cry section. I forwarded the paypal receipt to the fsuniverse
    webmaster, but I didn't get a reply. Thanks for your help.
    I don't know how to Private Message.
  22. Triple Axel

    Triple Axel New Member

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    HELP!! Prancer!!! How long does it take from payment to actually being able to use these forums?? I paid for the Premium membership, and when I went back to the main forum, the links were all blue and they worked! However, when I went to the K&C, it told me there were no posts in this forum, showed NO threads, although I could see heaps of other users browsing the forum!! Is my new membership broken, or do I have to be just a LITTLE bit more patient??
  23. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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    Jean, I replied to you yesterday. I was away at the weekend.

    Triple Axel, PM me with the email address you used for paypal. Access should be immediate.
  24. figureit

    figureit New Member

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    I'm in the same situation I paid when I renewed as well but cannot get in:(
  25. allezfred

    allezfred Prick Admin Staff Member

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    I've enabled your account so you should be able to access Kiss&Cry now for the moment. Can you please PM SHARPIE with the e-mail address you used for Paypal so that she can confirm that she got your payment?
  26. lasaslav

    lasaslav New Member

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    For the life of me, I cannot figure out how to subscribe to this service! I've been a longtime member of the forum - and am trying to figure out the instructions - but am not able to find the User Control Panel, as mentioned above by allezfred. Can anybody help me today - would like to begin posting before the Men's LP later today! Thanks. :)
  27. genevieve

    genevieve drinky typo pbp, closet hugger Staff Member

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    scroll up to the very top of the page - pn the right hand side you'll see your user name. Click on it, and you'll be taken to your User CP
  28. Prancer

    Prancer Ray Chill Staff Member

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    Look up at the top right corner of this web page. See where it says Settings? Click on that word. When the new page comes up, look over on the far left and find the second box down that says My Subscriptions. Click on Subscriptions and voila! The subscription page.
    genevieve and (deleted member) like this.
  29. lasaslav

    lasaslav New Member

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    Thank you both so much for your quick responses! I've just found it.

    Many thanks! :)
  30. March_Hare

    March_Hare New Member

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    Hi -
    For some reason I can't read the Worlds (or any Kiss and Cry) forum this evening, although I had no trouble earlier. When I try to access it, I get the "There are no posts in this forum" message, indicating I'm not subscribed.

    I *think* I signed up for a Season Pass (as usual) so as far as I know I should be good through the weekend (?) I don't think the trouble is due to board traffic as there isn't a huge number of users on at the moment. Any help would be appreciated - thanks! :)
  31. Prancer

    Prancer Ray Chill Staff Member

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    Hi, March_Hare. Love the username.

    You signed up for a six-month premium subscription; it expired today.

    You should be able to check on this in your User CP. Go to Settings (upper left of screen), then in your User CP, look for Subscriptions on the right, near the middle.
  32. March_Hare

    March_Hare New Member

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    Hi Prancer - love that User name too. :)

    Well that would explain why I couldn't log in ... :duh: Thanks for the info. :)

    Off to sign up for 12 month premium access - because I can't imagine watching figure skating events anymore without FSU - the pbp .. the snarks .. the voids ... (or the info/entertainment it provides during the off-season either).

    Cheers! :)
    SHARPIE and (deleted member) like this.
  33. puglover

    puglover Active Member

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    Suddenly today I was prevented from viewing any of the private sections. I am assuming that I owe money on my subscription - I have not renewed it for awhile but I am not sure how to figure out when it expires. I am not sure how to go about fixing this. Thanks.
  34. Prancer

    Prancer Ray Chill Staff Member

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    You should--emphasis on should, as my screens are a little different and I can't test this--be able to check on this in your User CP. Go to Settings (upper left of screen), then in your User CP, look for Subscriptions on the right, near the middle.

    But if you can't see it, yes, your sub just expired.
  35. puglover

    puglover Active Member

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    How do I go about renewing my subscription?
  36. SHARPIE

    SHARPIE Hapless Board Owner Staff Member

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  37. jlai

    jlai Title-less

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    I can no longer access secret forums. I checked my subscription and it is still active. Help please? Thx
  38. Prancer

    Prancer Ray Chill Staff Member

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    It looks like you have both an active sub and an active season pass, which sometimes causes problems.

    Let me know if it's working now and I'll PM you about sorting everything out.
  39. jlai

    jlai Title-less

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    It is working now. many thanks!
  40. puglover

    puglover Active Member

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    Just had to say a big thanks to Prancer or whoever helped me resubscribe. All is well - thanks for making my day!
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