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Carolla5501
10-29-2012, 01:11 PM
Yes, the cancellation policys will be interesting....I have no problem if they are up to one month in advance. I have a problem with events that wont let you cancel at all. Things happen. Buying the tickets is a pretty good sign of good faith intentions.
Omaha is fair.
you must be smarter then I was. I really had a very hard time figuring out the cancellation policy for Omaha. But I wound up going with the Fairfield Inn at $99 so I can't complain (and it's cancelable until the day of :) )

CoyoteChris
10-30-2012, 02:54 AM
you must be smarter then I was. I really had a very hard time figuring out the cancellation policy for Omaha. But I wound up going with the Fairfield Inn at $99 so I can't complain (and it's cancelable until the day of :) )
They are pretty complex, but I think we can safely say they are more aimed at groups and teams...
http://usfigureskatinghousing.com/#/cancellation-policies/4555826398
My reservation at the Courtyard says "individual" and the USFSA wont even tell them I exist till two to three weeks out. If you read the policy for the Courtyard, it goes on for ever having to do with slippage and teams of 100...then it says individuals can cancel 72 hours out and not have to pay anything. The last sentance for the Fairfield policy says the exact same thing...no worries. However, if you are bringing along Team Michigan, that's another story!!!!
(I thought about the Fairfield, and I am sure it is fine...but I thought I would treat myself....and be a bit closer.
BTW, I just thought I would add that "Destintion Phoenix LLC" in Scottsdale is handling the reservations for the USFSA and Mary Jane Hughes there is the person I worked with. She helped me with the cancellation policies and then when I had to arrive two days later than I thought I could (First Sunday instead of First Friday) she had no problems just changing them to the 20th of Jan, no problem. Nice person to deal with.

flutzilla1
11-14-2012, 04:00 PM
Anyone gotten an email confirmation with seat assignments yet? My card got charged awhile ago but I did not get an email so far....

TanithandBenFan
11-14-2012, 04:44 PM
My credit card hasn't been charged yet. I got an email from the LOC last week that said they're still working on sending out the emails.

Debbie S
11-14-2012, 05:16 PM
My credit card was charged a while ago and I haven't gotten a confirmation, either. I was getting worried but it sounds like others are experiencing the same thing. I guess the LOC is a bit backed up, which is understandable - this is a huge undertaking. Hopefully, the confirmations will come soon.

Carolla5501
11-14-2012, 09:05 PM
I got an email flash from Boston not to long ago where they said they were behind because it was a one person operation and they didn't realize how long it would take etc.. (Or words to that effect, since I hadn't purchased tickets I didn't pay a lot of attention to the exact wording)

There are pros and cons of not using things like Ticketmaster. Pros it may save you money. Cons are things like the delays. I would think that for most posters on here the 'Savings' were worth the 'cons'

acraven
11-14-2012, 09:30 PM
There are pros and cons of not using things like Ticketmaster. Pros it may save you money. Cons are things like the delays. I would think that for most posters on here the 'Savings' were worth the 'cons'

I disagree. There's a huge difference between $25 per order and what we paid for Omaha--something like $95 per All-Event ticket. Personally, I don't care how long it takes them to send out confirmations. In addition, being able to select your precise seats is a big plus. Obviously, things could have gone much faster if all they had done was time-stamp the orders and run the credit cards, leaving seat allocation until sometime late next year.

Carolla5501
11-15-2012, 12:23 AM
I disagree. There's a huge difference between $25 per order and what we paid for Omaha--something like $95 per All-Event ticket. Personally, I don't care how long it takes them to send out confirmations. In addition, being able to select your precise seats is a big plus. Obviously, things could have gone much faster if all they had done was time-stamp the orders and run the credit cards, leaving seat allocation until sometime late next year.

That's basically what I am saying... yes folks you have to wait, but the "benefit" is you are saving a lot of money. If you wanted "instant" ticketing there is a "con" the cost... Pick and choose. (I didn't buy so I don't care but I expected most folks would vote with their pocket book.. it's not like the event happens next week, so time is not a big issue except in terms of "concern" over "did I really get the seat I paid for")

euterpe
11-15-2012, 01:25 AM
My card wasn't charged yet, either. Considering the $ problems I'm having right now with Hurricane Sandy damage, that's a GOOD thing!

CoyoteChris
11-15-2012, 04:04 AM
I got an email flash from Boston not to long ago where they said they were behind because it was a one person operation and they didn't realize how long it would take etc.. (Or words to that effect, since I hadn't purchased tickets I didn't pay a lot of attention to the exact wording)

There are pros and cons of not using things like Ticketmaster. Pros it may save you money. Cons are things like the delays. I would think that for most posters on here the 'Savings' were worth the 'cons'
I talked with Susan the other day and she said she would get to my order in about two weeks. " Rest assured my seat is safe". I am order about 251, IIRC. She said that if there were circumstances, she could bill my card sooner but I told her no, I was just trying to keep my ducks in a row and keep track of planning for Omaha, Little London, SA-whatever, and Boston. Anyone have any feeling for which of the two event hotels is better or worse for any reason? I am guessing they are both fine.....

RobinA
11-15-2012, 04:26 PM
Anyone gotten an email confirmation with seat assignments yet? My card got charged awhile ago but I did not get an email so far....

My card was charged almost immediately and I have yet to get a confirmation. I am trying not to be concerned that I paid $800 and have no receipt.

It's certainly unusual to be charged before the item you are paying for is shipped, let alone to not be given a receipt for money paid. If something happens, those who have been charged are without recourse at this point. I am sure all is well, but I wish now I had not paid the credit card. Unfortunately, it became due before things started to look odd, so it is too late to do anything about it through the credit card company.

sk8er1964
11-15-2012, 04:47 PM
If you are truly worried about it, contact your credit card and have them investigate. I believe that you may have up to a year to protest a charge, though, depending on your issuer.

acraven
11-15-2012, 05:58 PM
My card was charged almost immediately and I have yet to get a confirmation. I am trying not to be concerned that I paid $800 and have no receipt.

It's certainly unusual to be charged before the item you are paying for is shipped, let alone to not be given a receipt for money paid...[snip]

It is standard practice (as in all 30 times that I've made the purchase) to be charged for U. S. Nationals all-event tickets soon after you order, and for the tickets themselves to be mailed shortly before the event takes place. Some years ago, when tickets went on sale about three years in advance, that meant paying more than 2-1/2 years before receiving the tickets, leading to substantial lost interest on money no longer in your bank account (or significant credit card interest charges). Granted, I have usually gotten a receipt shortly after ordering. But again, most LOCs have not consulted with purchasers before assigning all-event seating, which takes a great deal of time.

RobinA
11-15-2012, 06:15 PM
It is standard practice (as in all 30 times that I've made the purchase) to be charged for U. S. Nationals all-event tickets soon after you order, and for the tickets themselves to be mailed shortly before the event takes place. Some years ago, when tickets went on sale about three years in advance, that meant paying more than 2-1/2 years before receiving the tickets, leading to substantial lost interest on money no longer in your bank account (or significant credit card interest charges). Granted, I have usually gotten a receipt shortly after ordering. But again, most LOCs have not consulted with purchasers before assigning all-event seating, which takes a great deal of time.

I know it's standard practice at Nationals, it's still unusual. My concern, though, is with the continued lack of a receipt/acknowledgment for a rather significant amount of money spent. I'm not sure I get the connection between picking seats (which certainly is great) and severals months without a receipt. Hopefully, all will work out.

CoyoteChris
11-16-2012, 06:01 AM
Robin, just contact Susan Withrow, Associate director of the event, by emailing her at info@boston2014.com and ask her if she charged your card for such and such seat. She is a great person and she will send you back an e-mail saying yes indeed she processed your request and that e-mail she sent back to you will be your peace of mind. Right now she is busy doing just about everything as well as processing tickets. I assume we will get "official notifications" when they are batched together. She is comming to Omaha to help with the Boston Booth and I look forward to meeting her as she sure took the time to help me out. You can also PM Boston2014 here but that would be slower.....