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Boston2014
09-25-2012, 07:44 PM
Glad everything worked out Debbie S. We are trying to be as accommodating as possible. :)

kwanette
09-25-2012, 07:48 PM
Glad everything worked out Debbie S. We are trying to be as accommodating as possible. :)

:)

sk9tingfan
09-25-2012, 07:56 PM
Got a phone call from SCOB. There are six of us that are sitting in the front row immediately adjacent to the judges. We're all stoked! :D

Boston2014
09-25-2012, 08:00 PM
First, thanks very much to all of you for the positive feedback so far - we certainly appreciate it. :) We're skating fans, too, so we understand the anxiety associated with waiting to find out if you actually got the tickets you want. We ask for your patience, though, as we are finding that providing the very high-touch level of service that we are aiming for is taking a bit longer than we had expected. We will get to all of you as soon as we can, but in the meantime, please be assured that there are lots of great seats still available so if you have already placed your order, we should be able to accommodate you. (Of course, we can't guarantee that your first choice will be available but it's a big arena with ample options so we're confident we'll be able to find you a spot that you'll be happy with.)

Debbie S
09-25-2012, 08:22 PM
Thank you, Boston2014, for being so accommodating and communicative with fans!

skatesindreams
09-25-2012, 08:23 PM
Boston 2014, I'm waiting for the follow-up contact we discussed before placing my order.
No worries, though.
I know I will be contacted, asap.

kiss-n-cry
09-25-2012, 09:17 PM
Boston2014 - please let me add my thanks for communicating with us so well! It is definitely helping to alleviate some of the anxiousness. :P My last ticket-buying experience was disappointing and I really took issue with how they handled it. You guys get it!!

One question for you - we put an alternate phone number to call in the notes section of the order form. I assume you are looking for that, as well? (I am trying not to obsess but I can't help it. We're just so excited to attend this event!)

But again, KUDOS to YOU!

Boston2014
09-25-2012, 09:31 PM
Yes, we'll try all phone numbers provided. You will not escape us. :lol:

missing
09-25-2012, 09:55 PM
All that worrying that I put down the wrong phone number was because I put down the wrong phone number.

But I got an email with a number to call back, and I did, and got the tickets of my dreams (and my friends' dreams).

The woman I spoke to could not have been nicer. I asked her how sales were going and she said very well-she had a lot of phone calls to answer.

Boston2014, I am so impressed and so grateful. And so excited!

skatesindreams
09-25-2012, 09:56 PM
Boston2014 - please let me add my thanks for communicating with us so well! It is definitely helping to alleviate some of the anxiousness. :P My last ticket-buying experience was disappointing and I really took issue with how they handled it. You guys get it!!

But again, KUDOS to YOU!

Amen, to this.

jkl
09-25-2012, 10:00 PM
Got our call:D Got exactly the seats we wanted:cheer:

Thanks SCOB!

Boston2014
09-25-2012, 10:13 PM
The woman I spoke to could not have been nicer. Thank you - I have passed along your compliment. We are very lucky to have an amazingly talented, helpful and organized woman helping us with ticket orders and other aspects of the event.

TanithandBenFan
09-25-2012, 10:28 PM
I placed my order about two minutes after Debbie S and haven't gotten a call yet, so I'm getting a little nervous. Boston2014, do you know about how many people ordered in the first five minutes that they went on sale?

kwanette
09-25-2012, 10:32 PM
I placed my order about two minutes after Debbie S and haven't gotten a call yet, so I'm getting a little nervous. Boston2014, do you know about how many people ordered in the first five minutes that they went on sale?

Ditto.

Lacey
09-25-2012, 10:36 PM
Same exact thing happened to me TanithandBenFan, I was 12:17, one minute later, and I haven't gotten the call yet, they are promising that a zillion calls came in at the exact same time...