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Scrufflet
03-25-2012, 08:37 PM
Actually, Allen wrote me back and thanked me for all my input and since they are unsure about just what the heck they will actually will be doing, I think they were not just blowing me off. A skating event of this size is kind of a unique thing to handle in my opinion. I have been to quite a few of them and I have seen the good, the bad and the ugly from the fan's point of view. Much of the ugly didnt have to happen. I think Greensboro went pretty well in part cause the organizers came to Spokane Nats. the year before and talked with everyone they could about how to put on a skating event. Even me. Now that they have done it and have experience, Greensboro has put in for it again. Since this is basically a tourism bureau putting on this event in London, I think they would be prudent to listen to those with experience.
Skating fans can be rather unique tourists, to say the least.
Yes, when I talked with the mass transit folk, we did talk about how buss schedules change, season to season and even day to day. My meathod is to implant seeds into folk so that people actually see our concerns and address them in a timely manner. I would be happy with a cab stand at the mall for fans.....but I really have no idea how many fans there will be like me at those 12 hotels around the mall who need transport...and I dont think they do either. It is not too early to ask ticket holders these kinds of questions.
Happy, contented fans are more likely to spend money in your town, which is the whole idea.

Excellent approach, CC. I attended the first season of Battle of the Blades and it was clear that they were flying by the seat of their pants. It was horrible the way fans were treated, especially disabled ones. Second season was much better at a film studio where lineups were well handled and kept short. So they learned. I have found Air Canada Centre in TO to be excellent for SOI. Since this is a first for London, they will be wise indeed to tune into this group.

overedge
03-25-2012, 08:47 PM
Actually, Allen wrote me back and thanked me for all my input and since they are unsure about just what the heck they will actually will be doing, I think they were not just blowing me off.

Of course they are unsure about what the heck they will be doing. It's almost a year away!! Maybe, just maybe, at this point the organizers have larger issues to worry about than shuttle buses for fans.

And of course he responded to you politely. Why would he not? But to be blunt, the London transit system's job is to provide service to the people who live and work there full-time, not to cater to the unique needs of a relatively small group that will be there for a week. Frankly, given some of the remote locations I've stayed in for skating events, you should be thanking your lucky stars that your hotel is in an area that actually *has* regular scheduled transit service - not getting in a tizzy because there might not be a special shuttle.

milanessa
03-25-2012, 09:42 PM
The only people I see getting into a tizzy are those who think planning this far ahead (or at all) is unnecessary and those who are just being rude. The thread is clearly labeled, hint, hint.

CoyoteChris
03-26-2012, 12:52 AM
I'm just confused as to what exactly a "buss" is. :confused:

A "buss" is an electronics term I used for 40 years in my work...that and for some reason I gave up on spelling in the third grade....:lol:

CoyoteChris
03-26-2012, 01:00 AM
Excellent approach, CC. I attended the first season of Battle of the Blades and it was clear that they were flying by the seat of their pants. It was horrible the way fans were treated, especially disabled ones. Second season was much better at a film studio where lineups were well handled and kept short. So they learned. I have found Air Canada Centre in TO to be excellent for SOI. Since this is a first for London, they will be wise indeed to tune into this group.

Yes, Prudent marketers always do focus groups, obtain input anyway they can. The object from their perspective is making bucks. You do that by giving folks what they want when they want it and I cant remember an event when they did that where folks complained about paying for quality care. This trip will cost me $4,000, with tickets, airfare, hotel, food, etc. Make things easy on me, give me good food, get my skinny butt to the arena and back and make me feel like you appreciate my business. I dont care if I have to pay 10 percent more if I am happy!

CoyoteChris
03-26-2012, 01:26 AM
The only people I see getting into a tizzy are those who think planning this far ahead (or at all) is unnecessary and those who are just being rude. The thread is clearly labeled, hint, hint.

I think to a young person who isnt involved with major project planning, a year seems like a long time. To seasoned citizens such as myself, who have done major project planning, a year is the blink of an eye. Its all perspective.
Its also alot of very hard work. I know Toby and Barb as aquaintances, who put on Spokane SkateAmerica 2002, Spokane Nats 2007 and 2010. Despite the success they had in the eyes of us fans, they tell me they wont promote a skating event again...well, never say never but getting all the players on board, obtaining the funding, working with the restaurants and mass transit.....while everything they did in 2010 went right, they are just burned out, IMHO. And the state of WA not coming through with their $100,000 pledge if Spokane got the nats didnt help either....

As far as the bus.....I really dont care if there is indeed a cab service that can handle the load...it would be nice to have transportaion provided for a fee in the form of frequently running mass transit buses (like Spokane) or a private event shuttle bus service that worked(like Greensboro) but we shall take what we will get.

CoyoteChris
03-26-2012, 01:37 AM
Yes, we've seen from past shuttle bus threads that skating fans tend to be a prissy, whiny, entitled lot with few social skills :shuffle:
Unfortunately, there are those (at least two individuals) at USFSA galactic headquarters in Colorado Springs that believe that is exactly a great description of us American fans and donners to the USFSA.....or to use their own words, we can be "difficult and opinionated....." Well, I try not be be that way at the friends of figure skating breakfasts but only if I get my favorite skaters to sit at my table!:lol:

overedge
03-26-2012, 01:48 AM
I think to a young person who isnt involved with major project planning, a year seems like a long time. To seasoned citizens such as myself, who have done major project planning, a year is the blink of an eye. Its all perspective.
Its also alot of very hard work.

I wouldn't assume that people who are disagreeing with you don't have any project planning experience.

CoyoteChris
03-26-2012, 06:25 PM
I wouldn't assume that people who are disagreeing with you don't have any project planning experience.
OK, I'll bite. How long do YOU think it takes to do a promotion of a major skating event (Nats or Worlds)? This would include, but not limited to:
Securing an arena commitment for a certain time period for a certain amount of money. And a practice venue.
Obtaining hotels without major commitments for certain amounts.
Obtaining sponsors for the bid.
Securing transportation for the athletes, coaches, etc.
Obtaining security, on and off the premises.
Working with the local police depts.
Working with the local media
Obtaining and training volunteers and paid help.
Attending other skating events for info and to sell tickets.
Working with the governing body to satisfy their needs.
(I would also assume there would be insurance issues to deal with but I dont know that)
Much of this work must be done before the bids are decided....I was at the presentation of the Spokane Promoters of just how they got Spokane 2010 when the call came in that Spokane had won the bid....sure, the room exploaded...but you could see how much work was ahead of them...
Putting on an event of this size takes alot of work even if you do it badly....and its alot harder to do it well.......

genevieve
03-26-2012, 08:27 PM
...Its also alot of very hard work. I know Toby and Barb as aquaintances, who put on Spokane SkateAmerica 2002, Spokane Nats 2007 and 2010. Despite the success they had in the eyes of us fans, they tell me they wont promote a skating event again...well, never say never but getting all the players on board, obtaining the funding, working with the restaurants and mass transit.....while everything they did in 2010 went right, they are just burned out, IMHO. .....
This is the most important item in this whole thread IMO. Nooooooooooooooo! Spokane has been a total :kickass: host for skating (and yes, I do know how much work goes into the planning and don't begrudge the planners for being burned out).

4rkidz
03-26-2012, 08:29 PM
As far as the bus.....I really dont care if there is indeed a cab service that can handle the load...it would be nice to have transportaion provided for a fee in the form of frequently running mass transit buses (like Spokane) or a private event shuttle bus service that worked(like Greensboro) but we shall take what we will get.

I'm confused about this thread? .. there is a 'frequently running mass transit bus'..

http://www.ltconline.ca/

So unless you are on a private tour - why would the organizers even bother to get a shuttle.. would they just not expect visitors to catch the bus.. catch a cab.. walk or rent a car.. :confused: especially considering all the other 'project management' issues to be dealt with..

nylynnr
03-26-2012, 08:37 PM
Just a note on the Spokane organizers -- not sure it's a terrific idea to continually post how you personally know they never want to work on a skating event again. It smacks of unprofessionalism on their part to bandy with fans about how hard a time they had organizing nationals and Skate America. It is almost assured that Spokane will host future events, and while I am certain Toby and Barb are very successful, the time might come when they wish to put aside whatever differences they had with USFS, the skating clubs, etc. and promote another competition.

genevieve
03-26-2012, 09:11 PM
where did you infer that they had differences with anyone? it reads to me like planning an event on this scale is time consuming and challenging and they are experiencing burnout from doing 2 events in 8 years...nothing controversial about that.

nylynnr
03-26-2012, 09:21 PM
where did you infer that they had differences with anyone? it reads to me like planning an event on this scale is time consuming and challenging and they are experiencing burnout from doing 2 events in 8 years...nothing controversial about that.

Not a question of controversy. Let's put it this way. Say you make your living as an event organizer, and you do weddings. At the reception, you tell guests you are burned out, it's too challenging, there are too many details, you will never do a wedding again. Those guests planning their daughters' weddings (or any other event) are not likely to call upon you, because 1. it's unprofessional to kvetch in public at an event you were paid to organize; and 2. you've already made plain you don't want the work.

Now, Toby and Barb may indeed never want to work on a Spokane skating event again, and that is fine. But in my book, business owners sometimes regret burning bridges.

VALuvsMKwan
03-26-2012, 09:34 PM
Unfortunately, there are those (at least two individuals) at USFSA galactic headquarters in Colorado Springs that believe that is exactly a great description of us American fans and donners to the USFSA.....or to use their own words, we can be "difficult and opinionated....." Well, I try not be be that way at the friends of figure skating breakfasts but only if I get my favorite skaters to sit at my table!:lol:

One assumes you mean "donors" - though I suppose that certain American followers of this sport do tend to cannibalize those skaters who don't live to hype or expectation. ;)

On that note, have you considered donating your time and experience to the city of London and/or the event organizing committee to lead/chair/be involved with the planning and execution of this supremely important logistical situation?

One might imagine those parties falling on bended knee, overwhelmed at such an generous offer.