Hostage Negotiations Trainer: How to Deal with Toxic People

[overedge]

I heard this story on the radio, but the only place I could find it on the Net was on John Tesh's blog :rofl: I would love to know if he had any *special* reason for posting it.

http://tesh.com/ittrium/visit/A1x97x1y1xa5x1x76y1x2455x1x9by1x245ax1y5x1f358x5x1

Source aside, the advice is quite interesting.

[Aussie Willy]

God I am dealing with one of Needy People in my workplace at the moment. She always complains "It's not fair!".